Thank you for choosing SAKSIA LLC. We are committed to providing our customers with high-quality products and services. Please read our refund and return policy carefully before purchasing.
1. One-Time Sale
All products sold through our website are one-time sales. We do not accept returns or exchanges unless the product is defective or has a problem.
2. Product Defects or Problems
If you find any defects or problems after receiving the product, please contact us within 7 days of receipt. We will provide you with guidance on returns and exchanges.
3. Return Process
To return an item, please follow these steps:
Contact Customer Service: Contact us by phone (520-356-0409) and explain the problem you are experiencing.
Provide Order Details: Please provide your order number and details about the problem so that we can process your request more quickly.
Confirm Return: After confirming your return request, we will provide a Return Authorization (RMA) and a return address.
Return the Product: Send the product back to the address we specify along with the Return Authorization. Please ensure the product is in its original packaging and unused to ensure integrity. 4. Refund Processing
Once we receive and inspect your returned item and confirm it is defective, we will process your refund via your original payment method. Refund processing will take 3-5 business days after receiving the returned item. Please note that refund processing times may be delayed depending on bank processing times.
5. Shipping Policy
Please note that we do not cover return shipping costs unless the item is defective or incorrect. For returns due to quality issues, we will cover the shipping costs.
6. Contact Us
If you have any questions about our refund and return policy or need assistance, please feel free to contact us:
Company Name: SAKSIA LLC
Address: 1126 E Thunderhill Pl, Phoenix, AZ 85048
Phone: 520-356-0409
Email: delilajuncaj@saksia.store
Thank you for your support and trust in SAKSIA LLC. We look forward to providing you with the best service!